User Interviews vs Useberry

From $49 per session (pay-as-you-go; $41 and $36 on annual commitments)

From €83 per month (billed yearly)

Per-participant recruiting fee plus the incentive you choose. Specialist B2B professionals cost considerably more.

Only annual prices are published. Growth is €83 a month for 300 responses, one seat and five interviews; Business is €659 for 2,000 responses, five seats and fifty interviews; Enterprise is quoted, from 48,000 responses a year and ten seats. Responses, seats, interviews and transcription hours can be topped up within a plan.

Free to manage your own participants; recruitment is pay-per-participant.

Free plan: 10 responses a month, one project, one seat.

Widely used

User Interviews · since 2015

Emerging

Useberry · since 2018

• Solves recruiting, which is the actual bottleneck in most research programmes.
• Handles incentive payment and scheduling logistics, saving substantial coordinator time.
• Works with whatever session tooling you already use.

• Unmoderated tests and moderated interviews in one tool, so interview work needs no second subscription.
• Card sorting, tree testing and the rest of the method set are included rather than priced as add-ons.
• Recruit from your own users, Useberry's integrated pool, or through Prolific and Respondent.

• No testing or analysis features — it is recruitment only.
• Panel is strongest in North America.
• Costs mount quickly for specialist B2B roles.

• Interviews are metered — five a month on Growth, fifty on Business.
• The step from Growth to the next tier is steep: €83 a month to €659.
• Integrations cover design, recruitment, calendar and meeting tools; there is no issue-tracker or chat handoff.

Teams whose research is blocked on finding and paying the right participants.

Unmoderated tests and moderated interviews in one tool, from solo researchers to enterprise teams.