User Interviews
Recruitment marketplace: find and pay participants, bring your own research method.
What it is
User Interviews is a recruiting and participant-management platform rather than a testing tool. It sources participants from a large opt-in pool, handles screening, scheduling and incentive payment, and includes a research-hub product for managing your own customer panel. You run the session in whatever tool you like.
Best for
Where it is strong
- Solves recruiting, which is the actual bottleneck in most research programmes.
- Handles incentive payment and scheduling logistics, saving substantial coordinator time.
- Works with whatever session tooling you already use.
Where it falls short
- No testing or analysis features — it is recruitment only.
- Panel is strongest in North America.
- Costs mount quickly for specialist B2B roles.
Pricing
From $49 per session (pay-as-you-go; $41 and $36 on annual commitments)
PaidFree tier: Free to manage your own participants; recruitment is pay-per-participant.
What drives the bill: Per-participant recruiting fee plus the incentive you choose. Specialist B2B professionals cost considerably more.
Check current pricing on User Interviews’s siteFigures are indicative and were last reviewed August 2026. Vendors change pricing often; confirm before you commit.
Works with
What people who use User Interviews say
No reviews of User Interviews yet. If you have used it in anger, yours would be the first.
Alternatives to User Interviews
If User Interviews is not the right fit, these solve the same problem differently.
Prolific
User Research
High-quality participant recruitment for surveys and studies, originally from academia.
Respondent
User Research
Recruiting for hard-to-reach B2B and professional participants.
UserTesting
User Research
The largest participant network for moderated and unmoderated usability studies.