Useberry vs User Interviews

From €83 per month (billed yearly)

From $49 per session (pay-as-you-go; $41 and $36 on annual commitments)

Only annual prices are published. Growth is €83 a month for 300 responses, one seat and five interviews; Business is €659 for 2,000 responses, five seats and fifty interviews; Enterprise is quoted, from 48,000 responses a year and ten seats. Responses, seats, interviews and transcription hours can be topped up within a plan.

Per-participant recruiting fee plus the incentive you choose. Specialist B2B professionals cost considerably more.

Free plan: 10 responses a month, one project, one seat.

Free to manage your own participants; recruitment is pay-per-participant.

Emerging

Useberry · since 2018

Widely used

User Interviews · since 2015

• Unmoderated tests and moderated interviews in one tool, so interview work needs no second subscription.
• Card sorting, tree testing and the rest of the method set are included rather than priced as add-ons.
• Recruit from your own users, Useberry's integrated pool, or through Prolific and Respondent.

• Solves recruiting, which is the actual bottleneck in most research programmes.
• Handles incentive payment and scheduling logistics, saving substantial coordinator time.
• Works with whatever session tooling you already use.

• Interviews are metered — five a month on Growth, fifty on Business.
• The step from Growth to the next tier is steep: €83 a month to €659.
• Integrations cover design, recruitment, calendar and meeting tools; there is no issue-tracker or chat handoff.

• No testing or analysis features — it is recruitment only.
• Panel is strongest in North America.
• Costs mount quickly for specialist B2B roles.

Unmoderated tests and moderated interviews in one tool, from solo researchers to enterprise teams.

Teams whose research is blocked on finding and paying the right participants.