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testcritic

Mouseflow vs Matomo

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

From $25 per month (Essential; Advanced $109, Premium $319)

Free tier

From $29 per month (Cloud, 50k hits; annual billing gives 2 months free)

Free tier

What drives the bill

The metric that actually scales your invoice.

Priced in USD by monthly recordings, with up to about 35% off on annual billing. EU-based with GDPR-oriented data handling.

Self-hosting is free but plugins such as heatmaps and A/B testing are paid add-ons. Cloud scales with hits.

Free tier

Free plan for limited traffic.

Self-hosted Community edition is free forever with unlimited users and hits; premium plugins are paid.

Open source

GPL-3.0

Self-hostable

No-code authoring

Languages

JavaScriptCodeless
PHPJavaScriptCodeless

Platforms

Web
WebiOSAndroid

Fits teams

StartupScale-up / mid-market
Scale-up / mid-marketEnterprise

Adoption

Established

Mouseflow · since 2009

Widely used

InnoCraft · since 2007

Strengths

  • Friction scoring surfaces the sessions worth watching instead of leaving you to browse.
  • Form analytics pinpoint the exact field causing abandonment.
  • EU company with straightforward GDPR positioning.
  • Complete data ownership with no third-party processing — the strongest GDPR position available.
  • No sampling, unlike free tiers of hosted analytics.
  • Can be configured to run without cookies or consent banners.

Limitations

  • Web only.
  • Fewer product-analytics capabilities than Heap or Amplitude.
  • Recording limits on lower tiers bite on moderate traffic.
  • Self-hosting requires PHP and MySQL operations, including performance tuning at scale.
  • The interface is less refined than modern product analytics tools.
  • Advanced features are paid plugins even on the free self-hosted edition.

Best for

Teams optimising forms, checkouts and lead-generation funnels.

Public sector, healthcare and European organisations with strict data-residency requirements.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.