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testcritic

Hotjar vs Amplitude

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

Quote on request

Quote only

Free tier available

Free tier

What drives the bill

The metric that actually scales your invoice.

Hotjar's own plans are no longer sold. New buyers are quoted on Contentsquare's three product lines, which are billed separately, so budget for the line you need rather than one Hotjar-style bill. Existing customers are being migrated through 2026.

Paid plans are quote-based on monthly tracked users and events; enterprise contracts are substantial.

Free tier

Not available to new users. Contentsquare's free tier is the successor and is more generous than Hotjar's old 35-sessions-a-day limit.

Free plan with a monthly event allowance suitable for early-stage products.

Open source

Self-hostable

No-code authoring

Languages

JavaScriptCodeless
JavaScriptTypeScriptPythonJavaSwiftKotlinGo

Platforms

WebiOSAndroid
WebAPIiOSAndroid

Fits teams

Solo / side projectStartupScale-up / mid-marketEnterprise
StartupScale-up / mid-marketEnterprise

Adoption

Category standard

Contentsquare · since 2014

Category standard

Amplitude · since 2012

Strengths

  • Non-technical teams adopt it without training, which is why it spread inside organisations.
  • Surveys and recordings together let you ask a user about the behaviour you just watched.
  • Simple installation and good default privacy masking.
  • The deepest retention and cohort analysis in mainstream product analytics.
  • Good free tier for early-stage products.
  • Strong data-governance tooling for event taxonomy.

Limitations

  • You cannot buy it: new accounts are closed and you are really evaluating Contentsquare.
  • Existing customers face a migration onto separately billed product lines, which can change the total.
  • Weak for engineering debugging compared to LogRocket or FullStory.
  • Requires deliberate event instrumentation — nothing works without it.
  • Enterprise pricing rises steeply with tracked users.
  • Replay and experimentation are newer and less mature than the analytics core.

Best for

Nobody new — start with Contentsquare or Microsoft Clarity instead. Existing Hotjar customers should plan the Contentsquare migration.

Product teams that need rigorous behavioural analysis over time.

All of these integrate with: Slack.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.