Hotjar vs Amplitude
Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.
Entry price
Quote on request
Quote onlyFree tier available
Free tierWhat drives the bill
The metric that actually scales your invoice.
Hotjar's own plans are no longer sold. New buyers are quoted on Contentsquare's three product lines, which are billed separately, so budget for the line you need rather than one Hotjar-style bill. Existing customers are being migrated through 2026.
Paid plans are quote-based on monthly tracked users and events; enterprise contracts are substantial.
Free tier
Not available to new users. Contentsquare's free tier is the successor and is more generous than Hotjar's old 35-sessions-a-day limit.
Free plan with a monthly event allowance suitable for early-stage products.
Open source
Self-hostable
No-code authoring
Languages
Platforms
Fits teams
Adoption
Category standard
Contentsquare · since 2014
Category standard
Amplitude · since 2012
Strengths
- Non-technical teams adopt it without training, which is why it spread inside organisations.
- Surveys and recordings together let you ask a user about the behaviour you just watched.
- Simple installation and good default privacy masking.
- The deepest retention and cohort analysis in mainstream product analytics.
- Good free tier for early-stage products.
- Strong data-governance tooling for event taxonomy.
Limitations
- You cannot buy it: new accounts are closed and you are really evaluating Contentsquare.
- Existing customers face a migration onto separately billed product lines, which can change the total.
- Weak for engineering debugging compared to LogRocket or FullStory.
- Requires deliberate event instrumentation — nothing works without it.
- Enterprise pricing rises steeply with tracked users.
- Replay and experimentation are newer and less mature than the analytics core.
Best for
Nobody new — start with Contentsquare or Microsoft Clarity instead. Existing Hotjar customers should plan the Contentsquare migration.
Product teams that need rigorous behavioural analysis over time.
All of these integrate with: Slack.
Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.