User Interviews vs Userlytics

From $49 per session (pay-as-you-go; $41 and $36 on annual commitments)

From $30 per session (volume/annual rates; platform access from $699/month)

Per-participant recruiting fee plus the incentive you choose. Specialist B2B professionals cost considerably more.

Two shapes. Buy sessions project-by-project with no subscription (5-session minimum), or take a self-recruitment subscription — Premium $699/month for 5 seats and 50 participants, Advanced from $999/month for 10 seats and unlimited self-recruited participants. Panel sessions go as low as $30 on the Enterprise plan. The per-session option suits intermittent research; the subscriptions only pay off with steady volume.

Free to manage your own participants; recruitment is pay-per-participant.

Free trial with a small number of sessions.

Widely used

User Interviews · since 2015

Established

Userlytics · since 2009

• Solves recruiting, which is the actual bottleneck in most research programmes.
• Handles incentive payment and scheduling logistics, saving substantial coordinator time.
• Works with whatever session tooling you already use.

• Pay-as-you-go avoids an annual commitment for occasional studies.
• Both moderated and unmoderated in one platform.
• Genuinely international panel including many non-English markets.

• No testing or analysis features — it is recruitment only.
• Panel is strongest in North America.
• Costs mount quickly for specialist B2B roles.

• Interface is less polished than the market leaders.
• Analysis tooling is basic compared to UserTesting.
• Panel quality varies by market.

Teams whose research is blocked on finding and paying the right participants.

Teams that research a few times a quarter and cannot justify an annual platform contract.