User Interviews vs Survicate

From $49 per session (pay-as-you-go; $41 and $36 on annual commitments)

From $114 per month (annual billing, Growth)

Per-participant recruiting fee plus the incentive you choose. Specialist B2B professionals cost considerably more.

Billed on monthly survey responses, so the cost rises exactly when a survey is working. Seats and integration count are gated by tier as well, which is what usually forces the upgrade rather than the response cap.

Free to manage your own participants; recruitment is pay-per-participant.

10-day trial, no card. No permanently free tier.

Widely used

User Interviews · since 2015

Established

Survicate · since 2015

• Solves recruiting, which is the actual bottleneck in most research programmes.
• Handles incentive payment and scheduling logistics, saving substantial coordinator time.
• Works with whatever session tooling you already use.

• One survey, every channel — web, in-product, email, mobile and link — with the answers pooled rather than siloed per tool.
• Event-triggered in-product surveys catch people at the moment the behaviour happened.
• CRM and support integrations attach responses to a real customer record instead of an anonymous id.

• No testing or analysis features — it is recruitment only.
• Panel is strongest in North America.
• Costs mount quickly for specialist B2B roles.

• Priced by responses, which penalises the surveys that get answered.
• It collects opinions, not observed behaviour; pair it with replay or analytics rather than reading it alone.
• Survey fatigue is a real cost to your product, and nothing in the tool stops you over-asking.

Teams whose research is blocked on finding and paying the right participants.

Product teams that want the 'why' behind an analytics drop-off without commissioning a research study.