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testcritic

Useberry vs Lyssna

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

From €83 per month (billed yearly)

Free tier

From $166 per month (Growth, billed annually)

Free tier

What drives the bill

The metric that actually scales your invoice.

Only annual prices are published. Growth is €83 a month for 300 responses, one seat and five interviews; Business is €659 for 2,000 responses, five seats and fifty interviews; Enterprise is quoted, from 48,000 responses a year and ten seats. Responses, seats, interviews and transcription hours can be topped up within a plan.

Growth buys 5 in-depth studies a month, 5 seats and unlimited self-recruited responses. Panel responses are purchased separately per participant, typically a low single-digit dollar amount for general audiences.

Free tier

Free plan: 10 responses a month, one project, one seat.

Free plan: unlimited quick studies, 3 seats and 15 self-recruited responses.

Open source

Self-hostable

No-code authoring

Languages

Codeless
Codeless

Platforms

WebiOSAndroid
Web

Fits teams

Solo / side projectStartupScale-up / mid-marketEnterprise
Solo / side projectStartupScale-up / mid-market

Adoption

Emerging

Useberry · since 2018

Established

Lyssna · since 2011

Strengths

  • Unmoderated tests and moderated interviews in one tool, so interview work needs no second subscription.
  • Card sorting, tree testing and the rest of the method set are included rather than priced as add-ons.
  • Recruit from your own users, Useberry's integrated pool, or through Prolific and Respondent.
  • Extremely fast — a first-click test can be designed, run and answered inside an hour.
  • Cheap enough to use for routine design decisions rather than special projects.
  • Simple test types that non-researchers can run correctly.

Limitations

  • Interviews are metered — five a month on Growth, fifty on Business.
  • The step from Growth to the next tier is steep: €83 a month to €659.
  • Integrations cover design, recruitment, calendar and meeting tools; there is no issue-tracker or chat handoff.
  • Narrow: it answers specific comparative questions, not exploratory ones.
  • No moderated sessions.
  • Panel is general-population; niche B2B audiences are hard to reach.

Best for

Unmoderated tests and moderated interviews in one tool, from solo researchers to enterprise teams.

Design teams that want quick evidence for everyday interface decisions.

All of these integrate with: Figma, Sketch.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.