Useberry vs Dovetail

From €83 per month (billed yearly)

Free tier available

Only annual prices are published. Growth is €83 a month for 300 responses, one seat and five interviews; Business is €659 for 2,000 responses, five seats and fifty interviews; Enterprise is quoted, from 48,000 responses a year and ten seats. Responses, seats, interviews and transcription hours can be topped up within a plan.

Dovetail now publishes only the free tier and an Enterprise 'contact sales' option — the paid middle tiers carry no list price, so budget from a quote. Historically priced per contributor, with viewers cheaper or free.

Free plan: 10 responses a month, one project, one seat.

Free plan for individuals with limited projects.

Emerging

Useberry · since 2018

Established

Dovetail · since 2017

• Unmoderated tests and moderated interviews in one tool, so interview work needs no second subscription.
• Card sorting, tree testing and the rest of the method set are included rather than priced as add-ons.
• Recruit from your own users, Useberry's integrated pool, or through Prolific and Respondent.

• Turns scattered research into a searchable organisational asset.
• Automatic transcription and AI-assisted theme detection save real analysis hours.
• Good at making findings visible to people who did not attend the sessions.

• Interviews are metered — five a month on Growth, fifty on Business.
• The step from Growth to the next tier is steep: €83 a month to €659.
• Integrations cover design, recruitment, calendar and meeting tools; there is no issue-tracker or chat handoff.

• It stores and analyses research; it does not recruit or run sessions.
• Value depends entirely on discipline — an untagged repository is a folder.
• Costs scale with the number of contributors.

Unmoderated tests and moderated interviews in one tool, from solo researchers to enterprise teams.

Organisations running enough research that findings get lost.