Smartlook vs PostHog

Free tier available

Free tier available

End of Sale is in effect, so there is no current list price for new buyers: Cisco stopped new subscriptions on 31 May 2026, existing customers could renew only until 31 August 2026, paid subscriptions end 31 August 2027 and the platform is decommissioned with data deleted on 30 September 2027. Export anything you need before then.

Usage-based pricing per product with a substantial free tier; most small teams stay free indefinitely.

Free plan with a monthly session limit.

Large monthly free allowance across every product, plus free self-hosting.

Established

Cisco · since 2016

Widely used

PostHog · since 2020

• Genuinely good native mobile replay, including Flutter and React Native.
• Always-on event tracking without pre-instrumentation.
• Reasonable pricing for mid-sized traffic.

• Replaces four or five separate subscriptions with one bill and one SDK.
• Free tier is large enough for real production use at startup scale.
• Open source with a credible self-hosting path.

• End of life announced by Cisco: sales closed 31 May 2026, dashboards and historical data go on 31 August 2027.
• Web analytics features are behind Contentsquare and FullStory.
• Interface is less refined than the market leaders.

• Individual modules are less deep than category specialists.
• Self-hosting at scale is a serious infrastructure undertaking.
• The product surface changes fast, which means occasional churn.

Nobody starting today. Existing users should be planning a migration.

Startups and scale-ups consolidating analytics, replay and flags into one platform.