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testcritic

Respondent vs Useberry

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

From $40 per B2C session at pay-as-you-go, plus the incentive you set

Paid

From €83 per month (billed yearly)

Free tier

What drives the bill

The metric that actually scales your invoice.

Session fees are $40 B2C and $80 B2B at pay-as-you-go, falling about 30% on a large annual commitment, with a further discount for unmoderated studies. You are only charged for completed sessions — no-shows and screen-outs are free. Incentives are separate and you fund them: $100-$400 per professional B2B participant is normal, on top of the session fee.

Only annual prices are published. Growth is €83 a month for 300 responses, one seat and five interviews; Business is €659 for 2,000 responses, five seats and fifty interviews; Enterprise is quoted, from 48,000 responses a year and ten seats. Responses, seats, interviews and transcription hours can be topped up within a plan.

Free tier

No subscription required; pay per completed session.

Free plan: 10 responses a month, one project, one seat.

Open source

Self-hostable

No-code authoring

Languages

Codeless
Codeless

Platforms

Web
WebiOSAndroid

Fits teams

StartupScale-up / mid-marketEnterprise
Solo / side projectStartupScale-up / mid-marketEnterprise

Adoption

Established

Respondent · since 2016

Emerging

Useberry · since 2018

Strengths

  • Reaches professional segments that general panels simply do not contain.
  • Verification meaningfully reduces participants misrepresenting their role.
  • No subscription commitment.
  • Unmoderated tests and moderated interviews in one tool, so interview work needs no second subscription.
  • Card sorting, tree testing and the rest of the method set are included rather than priced as add-ons.
  • Recruit from your own users, Useberry's integrated pool, or through Prolific and Respondent.

Limitations

  • Expensive per participant once incentives are included.
  • Recruitment only, no research tooling.
  • Some fraudulent participation persists despite verification.
  • Interviews are metered — five a month on Growth, fifty on Business.
  • The step from Growth to the next tier is steep: €83 a month to €659.
  • Integrations cover design, recruitment, calendar and meeting tools; there is no issue-tracker or chat handoff.

Best for

B2B product teams that need to talk to specific professional roles.

Unmoderated tests and moderated interviews in one tool, from solo researchers to enterprise teams.

All of these integrate with: Zoom, Google Calendar.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.