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testcritic

Respondent vs Great Question

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

From $40 per B2C session at pay-as-you-go, plus the incentive you set

Paid

From $129 per seat/month (self-serve; $1,290/year annually)

Free tier

What drives the bill

The metric that actually scales your invoice.

Session fees are $40 B2C and $80 B2B at pay-as-you-go, falling about 30% on a large annual commitment, with a further discount for unmoderated studies. You are only charged for completed sessions — no-shows and screen-outs are free. Incentives are separate and you fund them: $100-$400 per professional B2B participant is normal, on top of the session fee.

Self-serve is $129 per seat/month, or $1,290 a year paid annually; enterprise is quoted. Recruitment from external panels is billed on top of the subscription.

Free tier

No subscription required; pay per completed session.

Free trial rather than a lasting free plan.

Open source

Self-hostable

No-code authoring

Languages

Codeless
Codeless

Platforms

Web
Web

Fits teams

StartupScale-up / mid-marketEnterprise
StartupScale-up / mid-marketEnterprise

Adoption

Established

Respondent · since 2016

Emerging

Great Question · since 2020

Strengths

  • Reaches professional segments that general panels simply do not contain.
  • Verification meaningfully reduces participants misrepresenting their role.
  • No subscription commitment.
  • One workflow instead of separate recruiting, scheduling, testing and repository tools.
  • Recruits from your own CRM, which reaches real customers rather than panel participants.
  • Handles incentive logistics.

Limitations

  • Expensive per participant once incentives are included.
  • Recruitment only, no research tooling.
  • Some fraudulent participation persists despite verification.
  • Breadth means individual modules are less deep than specialists.
  • Smaller vendor than the enterprise incumbents.
  • Own-customer recruiting needs clean CRM data to work.

Best for

B2B product teams that need to talk to specific professional roles.

Research-ops teams consolidating a fragmented toolchain.

All of these integrate with: Zoom, Slack.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.