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testcritic

PostHog vs Hotjar

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

Free tier available

Free tier

Quote on request

Quote only

What drives the bill

The metric that actually scales your invoice.

Usage-based pricing per product with a substantial free tier; most small teams stay free indefinitely.

Hotjar's own plans are no longer sold. New buyers are quoted on Contentsquare's three product lines, which are billed separately, so budget for the line you need rather than one Hotjar-style bill. Existing customers are being migrated through 2026.

Free tier

Large monthly free allowance across every product, plus free self-hosting.

Not available to new users. Contentsquare's free tier is the successor and is more generous than Hotjar's old 35-sessions-a-day limit.

Open source

MIT (core) / proprietary enterprise modules

Self-hostable

No-code authoring

Languages

JavaScriptTypeScriptPythonJavaGoRubyPHPSwiftKotlin
JavaScriptCodeless

Platforms

WebAPIiOSAndroid
WebiOSAndroid

Fits teams

Solo / side projectStartupScale-up / mid-marketEnterprise
Solo / side projectStartupScale-up / mid-marketEnterprise

Adoption

Widely used

PostHog · since 2020

Category standard

Contentsquare · since 2014

Strengths

  • Replaces four or five separate subscriptions with one bill and one SDK.
  • Free tier is large enough for real production use at startup scale.
  • Open source with a credible self-hosting path.
  • Non-technical teams adopt it without training, which is why it spread inside organisations.
  • Surveys and recordings together let you ask a user about the behaviour you just watched.
  • Simple installation and good default privacy masking.

Limitations

  • Individual modules are less deep than category specialists.
  • Self-hosting at scale is a serious infrastructure undertaking.
  • The product surface changes fast, which means occasional churn.
  • You cannot buy it: new accounts are closed and you are really evaluating Contentsquare.
  • Existing customers face a migration onto separately billed product lines, which can change the total.
  • Weak for engineering debugging compared to LogRocket or FullStory.

Best for

Startups and scale-ups consolidating analytics, replay and flags into one platform.

Nobody new — start with Contentsquare or Microsoft Clarity instead. Existing Hotjar customers should plan the Contentsquare migration.

All of these integrate with: Slack.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.