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New Relic Synthetic Monitoring vs Better Stack

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

Free tier available

Free tier

From $25 per month per additional 50 monitors ($21 on yearly billing)

Free tier

What drives the bill

The metric that actually scales your invoice.

The free tier is genuinely usable. Costs come from full-platform user seats rather than check volume.

There are no named tiers for uptime monitoring — you start from the free 10 monitors and add blocks of 50. Still substantially cheaper than assembling Pingdom, PagerDuty and Statuspage separately.

Free tier

100 GB of data ingest and one full-platform user free every month, permanently.

10 monitors and heartbeats plus 1 status page, with Slack and email alerts.

Open source

Self-hostable

No-code authoring

Languages

JavaScript
JavaScriptCodeless

Platforms

WebAPI
WebAPI

Fits teams

StartupScale-up / mid-marketEnterprise
Solo / side projectStartupScale-up / mid-market

Adoption

Widely used

New Relic · since 2015

Established

Better Stack · since 2021

Strengths

  • The most generous permanent free tier of any major observability platform.
  • Synthetics, APM, logs and RUM under one bill and one query language.
  • Scripted browser monitors use standard Selenium-style JavaScript.
  • Replaces three separate subscriptions with one at a lower total cost.
  • Excellent status pages and incident communication out of the box.
  • Fast check intervals even on modest plans.

Limitations

  • Per-user pricing for full-platform access surprises teams that want wide visibility.
  • The interface is dense and takes time to navigate confidently.
  • Synthetics is less differentiated than Datadog's correlation story.
  • Browser-based transaction monitoring is limited compared to Checkly or Datadog.
  • Log management is capable but not a full observability platform.
  • Younger vendor than the incumbents.

Best for

Teams wanting an observability platform with monitoring included and a real free tier.

Small and mid-sized teams consolidating uptime, on-call and status pages.

All of these integrate with: PagerDuty, Slack, Terraform, GitHub.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.