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testcritic

Microsoft Clarity vs LogRocket

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

Free

Free

From $176 per month (Core, around 25k sessions)

Trial only

What drives the bill

The metric that actually scales your invoice.

Free with no traffic cap. Microsoft uses aggregated data to improve its products, which is the trade you are making.

Priced on the sessions you capture — analytics, logs and errors are unlimited. Plans are Core, Pro and Enterprise, and Pro is included free above 100k sessions a month.

Free tier

Everything, unlimited, at any traffic level.

14-day trial with full features; there is no permanently free plan.

Open source

Self-hostable

No-code authoring

Languages

JavaScriptCodeless
JavaScriptTypeScriptSwiftKotlin

Platforms

WebiOSAndroid
WebiOSAndroid

Fits teams

Solo / side projectStartupScale-up / mid-marketEnterprise
StartupScale-up / mid-marketEnterprise

Adoption

Category standard

Microsoft · since 2020

Widely used

LogRocket · since 2016

Strengths

  • No cost and no sampling at any volume — nothing else in the category comes close on price.
  • Rage-click and dead-click detection surfaces real usability problems immediately.
  • Easy to install and reasonable default masking of sensitive fields.
  • The technical context makes a support ticket directly actionable by a developer.
  • Error tracking and replay in one tool can replace a separate error monitor.
  • State-management integration is unmatched for React and Redux applications.

Limitations

  • Data goes to Microsoft, which is a real consideration for GDPR-sensitive deployments.
  • Filtering and segmentation are shallower than paid tools.
  • Support is community-based and the roadmap is not yours to influence.
  • Session pricing escalates on high-traffic consumer sites, and there is no free tier to grow into — only a 14-day trial.
  • Recording network payloads requires careful configuration to avoid capturing secrets.
  • Less suited to marketing and conversion analysis than a dedicated experience-analytics tool.

Best for

Almost anyone starting with session replay, and anyone whose paid tool is mainly used for basic replay.

Engineering teams that want to debug production issues from a recording.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.