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testcritic

Lyssna vs Great Question

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

From $166 per month (Growth, billed annually)

Free tier

From $129 per seat/month (self-serve; $1,290/year annually)

Free tier

What drives the bill

The metric that actually scales your invoice.

Growth buys 5 in-depth studies a month, 5 seats and unlimited self-recruited responses. Panel responses are purchased separately per participant, typically a low single-digit dollar amount for general audiences.

Self-serve is $129 per seat/month, or $1,290 a year paid annually; enterprise is quoted. Recruitment from external panels is billed on top of the subscription.

Free tier

Free plan: unlimited quick studies, 3 seats and 15 self-recruited responses.

Free trial rather than a lasting free plan.

Open source

Self-hostable

No-code authoring

Languages

Codeless
Codeless

Platforms

Web
Web

Fits teams

Solo / side projectStartupScale-up / mid-market
StartupScale-up / mid-marketEnterprise

Adoption

Established

Lyssna · since 2011

Emerging

Great Question · since 2020

Strengths

  • Extremely fast — a first-click test can be designed, run and answered inside an hour.
  • Cheap enough to use for routine design decisions rather than special projects.
  • Simple test types that non-researchers can run correctly.
  • One workflow instead of separate recruiting, scheduling, testing and repository tools.
  • Recruits from your own CRM, which reaches real customers rather than panel participants.
  • Handles incentive logistics.

Limitations

  • Narrow: it answers specific comparative questions, not exploratory ones.
  • No moderated sessions.
  • Panel is general-population; niche B2B audiences are hard to reach.
  • Breadth means individual modules are less deep than specialists.
  • Smaller vendor than the enterprise incumbents.
  • Own-customer recruiting needs clean CRM data to work.

Best for

Design teams that want quick evidence for everyday interface decisions.

Research-ops teams consolidating a fragmented toolchain.

All of these integrate with: Slack.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.