LogRocket vs Microsoft Clarity

From $69 per month (indicative, Team plan)

Free

Priced by monthly sessions. Cheaper than FullStory for equivalent volume.

Free with no traffic cap. Microsoft uses aggregated data to improve its products, which is the trade you are making.

Free plan with a monthly session allowance.

Everything, unlimited, at any traffic level.

Widely used

LogRocket · since 2016

Category standard

Microsoft · since 2020

• The technical context makes a support ticket directly actionable by a developer.
• Error tracking and replay in one tool can replace a separate error monitor.
• State-management integration is unmatched for React and Redux applications.

• No cost and no sampling at any volume — nothing else in the category comes close on price.
• Rage-click and dead-click detection surfaces real usability problems immediately.
• Easy to install and reasonable default masking of sensitive fields.

• Session pricing escalates on high-traffic consumer sites.
• Recording network payloads requires careful configuration to avoid capturing secrets.
• Less suited to marketing and conversion analysis than Hotjar.

• Data goes to Microsoft, which is a real consideration for GDPR-sensitive deployments.
• Filtering and segmentation are shallower than paid tools.
• Support is community-based and the roadmap is not yours to influence.

Engineering teams that want to debug production issues from a recording.

Almost anyone starting with session replay, and anyone whose paid tool is mainly used for basic replay.