LogRocket vs Hotjar
Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.
Entry price
From $176 per month (Core, around 25k sessions)
Trial onlyQuote on request
Quote onlyWhat drives the bill
The metric that actually scales your invoice.
Priced on the sessions you capture — analytics, logs and errors are unlimited. Plans are Core, Pro and Enterprise, and Pro is included free above 100k sessions a month.
Hotjar's own plans are no longer sold. New buyers are quoted on Contentsquare's three product lines, which are billed separately, so budget for the line you need rather than one Hotjar-style bill. Existing customers are being migrated through 2026.
Free tier
14-day trial with full features; there is no permanently free plan.
Not available to new users. Contentsquare's free tier is the successor and is more generous than Hotjar's old 35-sessions-a-day limit.
Open source
Self-hostable
No-code authoring
Languages
Platforms
Fits teams
Adoption
Widely used
LogRocket · since 2016
Category standard
Contentsquare · since 2014
Strengths
- The technical context makes a support ticket directly actionable by a developer.
- Error tracking and replay in one tool can replace a separate error monitor.
- State-management integration is unmatched for React and Redux applications.
- Non-technical teams adopt it without training, which is why it spread inside organisations.
- Surveys and recordings together let you ask a user about the behaviour you just watched.
- Simple installation and good default privacy masking.
Limitations
- Session pricing escalates on high-traffic consumer sites, and there is no free tier to grow into — only a 14-day trial.
- Recording network payloads requires careful configuration to avoid capturing secrets.
- Less suited to marketing and conversion analysis than a dedicated experience-analytics tool.
- You cannot buy it: new accounts are closed and you are really evaluating Contentsquare.
- Existing customers face a migration onto separately billed product lines, which can change the total.
- Weak for engineering debugging compared to LogRocket or FullStory.
Best for
Engineering teams that want to debug production issues from a recording.
Nobody new — start with Contentsquare or Microsoft Clarity instead. Existing Hotjar customers should plan the Contentsquare migration.
All of these integrate with: Jira, Slack.
Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.