Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.
Entry price
From $69 per month (indicative, Team plan)
Free tierQuote on request
Quote onlyWhat drives the bill
The metric that actually scales your invoice.
Priced by monthly sessions. Cheaper than FullStory for equivalent volume.
Quote-based annual contracts priced by session volume. Among the more expensive tools in the category.
Free tier
Free plan with a monthly session allowance.
Free plan with limited monthly sessions.
Open source
Self-hostable
No-code authoring
Languages
Platforms
Fits teams
Adoption
Widely used
LogRocket · since 2016
Widely used
FullStory · since 2014
Strengths
Limitations
Best for
Engineering teams that want to debug production issues from a recording.
Product and support organisations that need to investigate specific user problems in depth.
All of these integrate with: Sentry, Jira, Slack, Segment, Zendesk.
Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.