Great Question vs Lyssna
Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.
Entry price
From $129 per seat/month (self-serve; $1,290/year annually)
Free tierFrom $166 per month (Growth, billed annually)
Free tierWhat drives the bill
The metric that actually scales your invoice.
Self-serve is $129 per seat/month, or $1,290 a year paid annually; enterprise is quoted. Recruitment from external panels is billed on top of the subscription.
Growth buys 5 in-depth studies a month, 5 seats and unlimited self-recruited responses. Panel responses are purchased separately per participant, typically a low single-digit dollar amount for general audiences.
Free tier
Free trial rather than a lasting free plan.
Free plan: unlimited quick studies, 3 seats and 15 self-recruited responses.
Open source
Self-hostable
No-code authoring
Languages
Platforms
Fits teams
Adoption
Emerging
Great Question · since 2020
Established
Lyssna · since 2011
Strengths
- One workflow instead of separate recruiting, scheduling, testing and repository tools.
- Recruits from your own CRM, which reaches real customers rather than panel participants.
- Handles incentive logistics.
- Extremely fast — a first-click test can be designed, run and answered inside an hour.
- Cheap enough to use for routine design decisions rather than special projects.
- Simple test types that non-researchers can run correctly.
Limitations
- Breadth means individual modules are less deep than specialists.
- Smaller vendor than the enterprise incumbents.
- Own-customer recruiting needs clean CRM data to work.
- Narrow: it answers specific comparative questions, not exploratory ones.
- No moderated sessions.
- Panel is general-population; niche B2B audiences are hard to reach.
Best for
Research-ops teams consolidating a fragmented toolchain.
Design teams that want quick evidence for everyday interface decisions.
All of these integrate with: Slack.
Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.