FullStory vs LogRocket

Quote on request

From $69 per month (indicative, Team plan)

Quote-based annual contracts priced by session volume. Among the more expensive tools in the category.

Priced by monthly sessions. Cheaper than FullStory for equivalent volume.

Free plan with limited monthly sessions.

Free plan with a monthly session allowance.

Widely used

FullStory · since 2014

Widely used

LogRocket · since 2016

• Retroactive analysis is a genuine capability difference, not a marketing angle.
• Excellent search: find the eleven sessions where a specific error occurred in checkout.
• Strong privacy controls with element-level exclusion rules.

• The technical context makes a support ticket directly actionable by a developer.
• Error tracking and replay in one tool can replace a separate error monitor.
• State-management integration is unmatched for React and Redux applications.

• Expensive, with opaque quote-based pricing.
• Capturing everything raises data-governance questions that need answering up front.
• Meaningful learning curve to use the search language well.

• Session pricing escalates on high-traffic consumer sites.
• Recording network payloads requires careful configuration to avoid capturing secrets.
• Less suited to marketing and conversion analysis than Hotjar.

Product and support organisations that need to investigate specific user problems in depth.

Engineering teams that want to debug production issues from a recording.