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testcritic

Crazy Egg vs Mouseflow

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

From $29 per month (annual billing, 5k pageviews)

Trial only

From $25 per month (Essential; Advanced $109, Premium $319)

Free tier

What drives the bill

The metric that actually scales your invoice.

Tracked pageviews are the meter, and the entry plan's 5,000 a month is small enough that a modest marketing site outgrows it. Recording and heatmap-report counts are separate caps on the same plan.

Priced in USD by monthly recordings, with up to about 35% off on annual billing. EU-based with GDPR-oriented data handling.

Free tier

Free trial on every plan; no permanently free tier.

Free plan for limited traffic.

Open source

Self-hostable

No-code authoring

Languages

JavaScriptCodeless
JavaScriptCodeless

Platforms

Web
Web

Fits teams

Solo / side projectStartupScale-up / mid-market
StartupScale-up / mid-market

Adoption

Established

Crazy Egg · since 2006

Established

Mouseflow · since 2009

Strengths

  • Heatmaps, recordings, surveys and A/B testing in one subscription rather than three.
  • The A/B editor is usable by a marketer without an engineer, which is the whole point of buying it.
  • Twenty years of the same product, which is unusual reassurance in this category.
  • Friction scoring surfaces the sessions worth watching instead of leaving you to browse.
  • Form analytics pinpoint the exact field causing abandonment.
  • EU company with straightforward GDPR positioning.

Limitations

  • Pageview-metered, and pageviews are the thing you least control — a good week of traffic is an overage.
  • Session replay is shallower than FullStory or LogRocket: no console, no network, no error correlation.
  • Web only. There is no mobile SDK.
  • Web only.
  • Fewer product-analytics capabilities than Heap or Amplitude.
  • Recording limits on lower tiers bite on moderate traffic.

Best for

Marketing teams that want to see behaviour and act on it in one tool, without an engineer in the loop.

Teams optimising forms, checkouts and lead-generation funnels.

All of these integrate with: Google Analytics, Shopify, HubSpot, Segment.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.