Crazy Egg vs Heap

From $29 per month (annual billing, 5k pageviews)

Free tier available

Tracked pageviews are the meter, and the entry plan's 5,000 a month is small enough that a modest marketing site outgrows it. Recording and heatmap-report counts are separate caps on the same plan.

Paid tiers are quote-based by session volume.

Free trial on every plan; no permanently free tier.

Free plan with a monthly session limit.

Established

Crazy Egg · since 2006

Widely used

Contentsquare · since 2013

• Heatmaps, recordings, surveys and A/B testing in one subscription rather than three.
• The A/B editor is usable by a marketer without an engineer, which is the whole point of buying it.
• Twenty years of the same product, which is unusual reassurance in this category.

• Retroactive event definition eliminates 'we didn't track that' entirely.
• Very fast time to first insight — no instrumentation project required.
• Warehouse sync for teams that want the raw data.

• Pageview-metered, and pageviews are the thing you least control — a good week of traffic is an overage.
• Session replay is shallower than FullStory or LogRocket: no console, no network, no error correlation.
• Web only. There is no mobile SDK.

• Autocaptured data needs governance or the event list becomes unusable noise.
• Session-based pricing on high-traffic products.
• Acquisition means overlap with Contentsquare's own products.

Marketing teams that want to see behaviour and act on it in one tool, without an engineer in the loop.

Product teams that want analytics without an instrumentation backlog.