Userlytics vs Respondent

From $30 per session (volume/annual rates; platform access from $699/month)

From $40 per B2C session at pay-as-you-go, plus the incentive you set

Two shapes. Buy sessions project-by-project with no subscription (5-session minimum), or take a self-recruitment subscription — Premium $699/month for 5 seats and 50 participants, Advanced from $999/month for 10 seats and unlimited self-recruited participants. Panel sessions go as low as $30 on the Enterprise plan. The per-session option suits intermittent research; the subscriptions only pay off with steady volume.

Session fees are $40 B2C and $80 B2B at pay-as-you-go, falling about 30% on a large annual commitment, with a further discount for unmoderated studies. You are only charged for completed sessions — no-shows and screen-outs are free. Incentives are separate and you fund them: $100-$400 per professional B2B participant is normal, on top of the session fee.

Free trial with a small number of sessions.

No subscription required; pay per completed session.

Established

Userlytics · since 2009

Established

Respondent · since 2016

• Pay-as-you-go avoids an annual commitment for occasional studies.
• Both moderated and unmoderated in one platform.
• Genuinely international panel including many non-English markets.

• Reaches professional segments that general panels simply do not contain.
• Verification meaningfully reduces participants misrepresenting their role.
• No subscription commitment.

• Interface is less polished than the market leaders.
• Analysis tooling is basic compared to UserTesting.
• Panel quality varies by market.

• Expensive per participant once incentives are included.
• Recruitment only, no research tooling.
• Some fraudulent participation persists despite verification.

Teams that research a few times a quarter and cannot justify an annual platform contract.

B2B product teams that need to talk to specific professional roles.