Userlytics vs Lyssna

From $30 per session (volume/annual rates; platform access from $699/month)

From $166 per month (Growth, billed annually)

Two shapes. Buy sessions project-by-project with no subscription (5-session minimum), or take a self-recruitment subscription — Premium $699/month for 5 seats and 50 participants, Advanced from $999/month for 10 seats and unlimited self-recruited participants. Panel sessions go as low as $30 on the Enterprise plan. The per-session option suits intermittent research; the subscriptions only pay off with steady volume.

Growth buys 5 in-depth studies a month, 5 seats and unlimited self-recruited responses. Panel responses are purchased separately per participant, typically a low single-digit dollar amount for general audiences.

Free trial with a small number of sessions.

Free plan: unlimited quick studies, 3 seats and 15 self-recruited responses.

Established

Userlytics · since 2009

Established

Lyssna · since 2011

• Pay-as-you-go avoids an annual commitment for occasional studies.
• Both moderated and unmoderated in one platform.
• Genuinely international panel including many non-English markets.

• Extremely fast — a first-click test can be designed, run and answered inside an hour.
• Cheap enough to use for routine design decisions rather than special projects.
• Simple test types that non-researchers can run correctly.

• Interface is less polished than the market leaders.
• Analysis tooling is basic compared to UserTesting.
• Panel quality varies by market.

• Narrow: it answers specific comparative questions, not exploratory ones.
• No moderated sessions.
• Panel is general-population; niche B2B audiences are hard to reach.

Teams that research a few times a quarter and cannot justify an annual platform contract.

Design teams that want quick evidence for everyday interface decisions.