Testim vs Reflect

Quote on request

Free tier available

Quote-based beyond the free tier; priced by annual test runs.

Now sold on a credit model — Premium 5,000 credits a month, Advanced 20,000, Enterprise 40,000, all with unlimited users — and SmartBear does not publish the prices, so you need a quote. Credits are consumed by test runs, so concurrency and suite size drive the bill.

Free plan with a limited monthly run allowance.

14-day trial.

Established

Tricentis · since 2014

Emerging

SmartBear (formerly Reflect Software) · since 2019

• Smart locators handle everyday UI churn well.
• The escape hatch to real JavaScript keeps complex cases possible.
• Reusable shared steps keep large recorded suites maintainable.

• Nothing to install; a non-technical colleague can record a regression test in ten minutes.
• Handles file uploads, iframes and email verification, which trip up many no-code tools.
• Transparent published pricing, which is rare in this segment.

• Test logic lives in the vendor's cloud rather than your repository, which complicates review and branching.
• Run-based pricing punishes running the full suite on every commit.
• Post-acquisition roadmap is bound to the wider Tricentis strategy.

• Cloud-only, so testing a private environment requires network work.
• Not suited to very large suites or heavy conditional logic.
• Small vendor — check longevity if this becomes critical infrastructure.

Teams with fast-changing UIs that need maintenance to stay low.

Startups that need ten critical journeys covered without owning a framework.