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testcritic

Survicate vs Userlytics

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

From $114 per month (annual billing, Growth)

Trial only

From $30 per session (volume/annual rates; platform access from $699/month)

Paid

What drives the bill

The metric that actually scales your invoice.

Billed on monthly survey responses, so the cost rises exactly when a survey is working. Seats and integration count are gated by tier as well, which is what usually forces the upgrade rather than the response cap.

Two shapes. Buy sessions project-by-project with no subscription (5-session minimum), or take a self-recruitment subscription — Premium $699/month for 5 seats and 50 participants, Advanced from $999/month for 10 seats and unlimited self-recruited participants. Panel sessions go as low as $30 on the Enterprise plan. The per-session option suits intermittent research; the subscriptions only pay off with steady volume.

Free tier

10-day trial, no card. No permanently free tier.

Free trial with a small number of sessions.

Open source

Self-hostable

No-code authoring

Languages

JavaScriptCodelessSwiftKotlin
Codeless

Platforms

WebiOSAndroid
WebiOSAndroidDesktop

Fits teams

StartupScale-up / mid-marketEnterprise
StartupScale-up / mid-marketEnterprise

Adoption

Established

Survicate · since 2015

Established

Userlytics · since 2009

Strengths

  • One survey, every channel — web, in-product, email, mobile and link — with the answers pooled rather than siloed per tool.
  • Event-triggered in-product surveys catch people at the moment the behaviour happened.
  • CRM and support integrations attach responses to a real customer record instead of an anonymous id.
  • Pay-as-you-go avoids an annual commitment for occasional studies.
  • Both moderated and unmoderated in one platform.
  • Genuinely international panel including many non-English markets.

Limitations

  • Priced by responses, which penalises the surveys that get answered.
  • It collects opinions, not observed behaviour; pair it with replay or analytics rather than reading it alone.
  • Survey fatigue is a real cost to your product, and nothing in the tool stops you over-asking.
  • Interface is less polished than the market leaders.
  • Analysis tooling is basic compared to UserTesting.
  • Panel quality varies by market.

Best for

Product teams that want the 'why' behind an analytics drop-off without commissioning a research study.

Teams that research a few times a quarter and cannot justify an annual platform contract.

All of these integrate with: Slack.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.