Survicate vs Maze

From $114 per month (annual billing, Growth)

Free tier available

Billed on monthly survey responses, so the cost rises exactly when a survey is working. Seats and integration count are gated by tier as well, which is what usually forces the upgrade rather than the response cap.

Maze has withdrawn public pricing — its pricing page is now a feature-comparison table where every paid tier resolves to a form, so the Starter figures quoted by third-party sites are not verifiable. Panel recruitment is billed separately from the platform subscription.

10-day trial, no card. No permanently free tier.

Free plan with a limited number of studies and responses per month.

Established

Survicate · since 2015

Widely used

Maze · since 2018

• One survey, every channel — web, in-product, email, mobile and link — with the answers pooled rather than siloed per tool.
• Event-triggered in-product surveys catch people at the moment the behaviour happened.
• CRM and support integrations attach responses to a real customer record instead of an anonymous id.

• Test a Figma prototype with real users before building anything.
• Quantitative metrics make results defensible in a product review.
• Usable free tier for evaluation and small studies.

• Priced by responses, which penalises the surveys that get answered.
• It collects opinions, not observed behaviour; pair it with replay or analytics rather than reading it alone.
• Survey fatigue is a real cost to your product, and nothing in the tool stops you over-asking.

• Unmoderated only — you cannot ask a follow-up question.
• Prototype testing measures a happy path, not the messy reality of a live product.
• Bring-your-own-participants works well; the built-in panel is smaller than UserTesting's.

Product teams that want the 'why' behind an analytics drop-off without commissioning a research study.

Product and design teams validating flows early and often.