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testcritic

Respondent vs Survicate

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

From $40 per B2C session at pay-as-you-go, plus the incentive you set

Paid

From $114 per month (annual billing, Growth)

Trial only

What drives the bill

The metric that actually scales your invoice.

Session fees are $40 B2C and $80 B2B at pay-as-you-go, falling about 30% on a large annual commitment, with a further discount for unmoderated studies. You are only charged for completed sessions — no-shows and screen-outs are free. Incentives are separate and you fund them: $100-$400 per professional B2B participant is normal, on top of the session fee.

Billed on monthly survey responses, so the cost rises exactly when a survey is working. Seats and integration count are gated by tier as well, which is what usually forces the upgrade rather than the response cap.

Free tier

No subscription required; pay per completed session.

10-day trial, no card. No permanently free tier.

Open source

Self-hostable

No-code authoring

Languages

Codeless
JavaScriptCodelessSwiftKotlin

Platforms

Web
WebiOSAndroid

Fits teams

StartupScale-up / mid-marketEnterprise
StartupScale-up / mid-marketEnterprise

Adoption

Established

Respondent · since 2016

Established

Survicate · since 2015

Strengths

  • Reaches professional segments that general panels simply do not contain.
  • Verification meaningfully reduces participants misrepresenting their role.
  • No subscription commitment.
  • One survey, every channel — web, in-product, email, mobile and link — with the answers pooled rather than siloed per tool.
  • Event-triggered in-product surveys catch people at the moment the behaviour happened.
  • CRM and support integrations attach responses to a real customer record instead of an anonymous id.

Limitations

  • Expensive per participant once incentives are included.
  • Recruitment only, no research tooling.
  • Some fraudulent participation persists despite verification.
  • Priced by responses, which penalises the surveys that get answered.
  • It collects opinions, not observed behaviour; pair it with replay or analytics rather than reading it alone.
  • Survey fatigue is a real cost to your product, and nothing in the tool stops you over-asking.

Best for

B2B product teams that need to talk to specific professional roles.

Product teams that want the 'why' behind an analytics drop-off without commissioning a research study.

All of these integrate with: Slack.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.