Reflect vs Leapwork

Free tier available

Quote on request

Now sold on a credit model — Premium 5,000 credits a month, Advanced 20,000, Enterprise 40,000, all with unlimited users — and SmartBear does not publish the prices, so you need a quote. Credits are consumed by test runs, so concurrency and suite size drive the bill.

Enterprise quote-based licensing, typically annual and sized by concurrent runners plus authoring seats.

14-day trial.

Free trial.

Emerging

SmartBear (formerly Reflect Software) · since 2019

Emerging

Leapwork · since 2015

• Nothing to install; a non-technical colleague can record a regression test in ten minutes.
• Handles file uploads, iframes and email verification, which trip up many no-code tools.
• Transparent published pricing, which is rare in this segment.

• Genuinely usable by non-technical staff — the flowchart model is easier than any script-behind-a-recorder approach.
• Covers Citrix, virtual desktop and mainframe environments that most tools cannot touch.
• Doubles as an RPA platform, which can consolidate two budgets.

• Cloud-only, so testing a private environment requires network work.
• Not suited to very large suites or heavy conditional logic.
• Small vendor — check longevity if this becomes critical infrastructure.

• Flowcharts do not diff or merge, so version control is essentially unusable.
• Complex logic becomes an unreadable sprawl of blocks.
• Enterprise pricing with no small-team entry point.

Startups that need ten critical journeys covered without owning a framework.

Enterprises where business users must own automation and Citrix or mainframe is in scope.