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testcritic

OpenReplay vs Crazy Egg

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

From $199 per month (Cloud dedicated instance, billed hourly at $0.276)

Free tier

From $29 per month (annual billing, 5k pageviews)

Trial only

What drives the bill

The metric that actually scales your invoice.

Self-hosting costs only infrastructure and is the main reason to pick OpenReplay. Managed cloud is an instance you rent rather than a per-session rate, though a usage-based serverless option also exists.

Tracked pageviews are the meter, and the entry plan's 5,000 a month is small enough that a modest marketing site outgrows it. Recording and heatmap-report counts are separate caps on the same plan.

Free tier

Self-hosted community edition is free and unlimited.

Free trial on every plan; no permanently free tier.

Open source

ELv2

Self-hostable

No-code authoring

Languages

JavaScriptTypeScript
JavaScriptCodeless

Platforms

WebiOSAndroid
Web

Fits teams

StartupScale-up / mid-marketEnterprise
Solo / side projectStartupScale-up / mid-market

Adoption

Established

OpenReplay · since 2021

Established

Crazy Egg · since 2006

Strengths

  • Full data sovereignty — recordings stay inside your infrastructure.
  • Developer-focused feature set comparable to LogRocket.
  • No volume-based pricing when self-hosted.
  • Heatmaps, recordings, surveys and A/B testing in one subscription rather than three.
  • The A/B editor is usable by a marketer without an engineer, which is the whole point of buying it.
  • Twenty years of the same product, which is unusual reassurance in this category.

Limitations

  • Self-hosting session replay is a non-trivial operational commitment, including storage.
  • Smaller community and fewer integrations than the commercial tools.
  • Analytics and funnel features are thinner.
  • Pageview-metered, and pageviews are the thing you least control — a good week of traffic is an overage.
  • Session replay is shallower than FullStory or LogRocket: no console, no network, no error correlation.
  • Web only. There is no mobile SDK.

Best for

Privacy-constrained or high-volume teams that cannot use a hosted replay vendor.

Marketing teams that want to see behaviour and act on it in one tool, without an engineer in the loop.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.