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testcritic

New Relic Synthetic Monitoring vs Pingdom

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

Free tier available

Free tier

From $18 per month (10 uptime checks, 1 advanced check, 50 SMS; $16.50 annual)

Paid

What drives the bill

The metric that actually scales your invoice.

The free tier is genuinely usable. Costs come from full-platform user seats rather than check volume.

Priced by a calculator rather than named tiers: 50 uptime checks run about $78/month and 100 about $149, so the per-check rate falls slowly with volume. Transaction checks and Real User Monitoring are priced separately from basic uptime checks and add up.

Free tier

100 GB of data ingest and one full-platform user free every month, permanently.

30-day trial.

Open source

Self-hostable

No-code authoring

Languages

JavaScript
Codeless

Platforms

WebAPI
WebAPI

Fits teams

StartupScale-up / mid-marketEnterprise
StartupScale-up / mid-marketEnterprise

Adoption

Widely used

New Relic · since 2015

Widely used

SolarWinds · since 2007

Strengths

  • The most generous permanent free tier of any major observability platform.
  • Synthetics, APM, logs and RUM under one bill and one query language.
  • Scripted browser monitors use standard Selenium-style JavaScript.
  • Very large global probe network with a long operating history.
  • Simple to set up for basic availability monitoring.
  • Combines synthetic checks with real-user monitoring.

Limitations

  • Per-user pricing for full-platform access surprises teams that want wide visibility.
  • The interface is dense and takes time to navigate confidently.
  • Synthetics is less differentiated than Datadog's correlation story.
  • Feature development has been slow under SolarWinds ownership.
  • Transaction-check authoring is dated compared to code-first alternatives.
  • Pricing is no longer competitive against newer entrants.

Best for

Teams wanting an observability platform with monitoring included and a real free tier.

Organisations wanting an established name for straightforward uptime monitoring.

All of these integrate with: PagerDuty, Slack.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.