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testcritic

Maze vs Survicate

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

Free tier available

Free tier

From $114 per month (annual billing, Growth)

Trial only

What drives the bill

The metric that actually scales your invoice.

Maze has withdrawn public pricing — its pricing page is now a feature-comparison table where every paid tier resolves to a form, so the Starter figures quoted by third-party sites are not verifiable. Panel recruitment is billed separately from the platform subscription.

Billed on monthly survey responses, so the cost rises exactly when a survey is working. Seats and integration count are gated by tier as well, which is what usually forces the upgrade rather than the response cap.

Free tier

Free plan with a limited number of studies and responses per month.

10-day trial, no card. No permanently free tier.

Open source

Self-hostable

No-code authoring

Languages

Codeless
JavaScriptCodelessSwiftKotlin

Platforms

WebiOSAndroid
WebiOSAndroid

Fits teams

StartupScale-up / mid-marketEnterprise
StartupScale-up / mid-marketEnterprise

Adoption

Widely used

Maze · since 2018

Established

Survicate · since 2015

Strengths

  • Test a Figma prototype with real users before building anything.
  • Quantitative metrics make results defensible in a product review.
  • Usable free tier for evaluation and small studies.
  • One survey, every channel — web, in-product, email, mobile and link — with the answers pooled rather than siloed per tool.
  • Event-triggered in-product surveys catch people at the moment the behaviour happened.
  • CRM and support integrations attach responses to a real customer record instead of an anonymous id.

Limitations

  • Unmoderated only — you cannot ask a follow-up question.
  • Prototype testing measures a happy path, not the messy reality of a live product.
  • Bring-your-own-participants works well; the built-in panel is smaller than UserTesting's.
  • Priced by responses, which penalises the surveys that get answered.
  • It collects opinions, not observed behaviour; pair it with replay or analytics rather than reading it alone.
  • Survey fatigue is a real cost to your product, and nothing in the tool stops you over-asking.

Best for

Product and design teams validating flows early and often.

Product teams that want the 'why' behind an analytics drop-off without commissioning a research study.

All of these integrate with: Slack.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.