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testcritic

Maze vs Lyssna

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

Free tier available

Free tier

From $166 per month (Growth, billed annually)

Free tier

What drives the bill

The metric that actually scales your invoice.

Maze has withdrawn public pricing — its pricing page is now a feature-comparison table where every paid tier resolves to a form, so the Starter figures quoted by third-party sites are not verifiable. Panel recruitment is billed separately from the platform subscription.

Growth buys 5 in-depth studies a month, 5 seats and unlimited self-recruited responses. Panel responses are purchased separately per participant, typically a low single-digit dollar amount for general audiences.

Free tier

Free plan with a limited number of studies and responses per month.

Free plan: unlimited quick studies, 3 seats and 15 self-recruited responses.

Open source

Self-hostable

No-code authoring

Languages

Codeless
Codeless

Platforms

WebiOSAndroid
Web

Fits teams

StartupScale-up / mid-marketEnterprise
Solo / side projectStartupScale-up / mid-market

Adoption

Widely used

Maze · since 2018

Established

Lyssna · since 2011

Strengths

  • Test a Figma prototype with real users before building anything.
  • Quantitative metrics make results defensible in a product review.
  • Usable free tier for evaluation and small studies.
  • Extremely fast — a first-click test can be designed, run and answered inside an hour.
  • Cheap enough to use for routine design decisions rather than special projects.
  • Simple test types that non-researchers can run correctly.

Limitations

  • Unmoderated only — you cannot ask a follow-up question.
  • Prototype testing measures a happy path, not the messy reality of a live product.
  • Bring-your-own-participants works well; the built-in panel is smaller than UserTesting's.
  • Narrow: it answers specific comparative questions, not exploratory ones.
  • No moderated sessions.
  • Panel is general-population; niche B2B audiences are hard to reach.

Best for

Product and design teams validating flows early and often.

Design teams that want quick evidence for everyday interface decisions.

All of these integrate with: Figma, Slack, Sketch.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.