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testcritic

Lyssna vs Userlytics

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

From $166 per month (Growth, billed annually)

Free tier

From $30 per session (volume/annual rates; platform access from $699/month)

Paid

What drives the bill

The metric that actually scales your invoice.

Growth buys 5 in-depth studies a month, 5 seats and unlimited self-recruited responses. Panel responses are purchased separately per participant, typically a low single-digit dollar amount for general audiences.

Two shapes. Buy sessions project-by-project with no subscription (5-session minimum), or take a self-recruitment subscription — Premium $699/month for 5 seats and 50 participants, Advanced from $999/month for 10 seats and unlimited self-recruited participants. Panel sessions go as low as $30 on the Enterprise plan. The per-session option suits intermittent research; the subscriptions only pay off with steady volume.

Free tier

Free plan: unlimited quick studies, 3 seats and 15 self-recruited responses.

Free trial with a small number of sessions.

Open source

Self-hostable

No-code authoring

Languages

Codeless
Codeless

Platforms

Web
WebiOSAndroidDesktop

Fits teams

Solo / side projectStartupScale-up / mid-market
StartupScale-up / mid-marketEnterprise

Adoption

Established

Lyssna · since 2011

Established

Userlytics · since 2009

Strengths

  • Extremely fast — a first-click test can be designed, run and answered inside an hour.
  • Cheap enough to use for routine design decisions rather than special projects.
  • Simple test types that non-researchers can run correctly.
  • Pay-as-you-go avoids an annual commitment for occasional studies.
  • Both moderated and unmoderated in one platform.
  • Genuinely international panel including many non-English markets.

Limitations

  • Narrow: it answers specific comparative questions, not exploratory ones.
  • No moderated sessions.
  • Panel is general-population; niche B2B audiences are hard to reach.
  • Interface is less polished than the market leaders.
  • Analysis tooling is basic compared to UserTesting.
  • Panel quality varies by market.

Best for

Design teams that want quick evidence for everyday interface decisions.

Teams that research a few times a quarter and cannot justify an annual platform contract.

All of these integrate with: Figma, Slack.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.