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testcritic

Jam vs Linear

Feature checklists rarely decide anything. What decides it is the pricing metric, who has to write the tests, and which limitation you can live with.

Entry price

From $14 per creator/month (Team, billed yearly)

Free tier

From $10 per user/month (Basic, billed yearly)

Free tier

What drives the bill

The metric that actually scales your invoice.

Generous free tier. Team is $14 per creator per month billed yearly — only people who create Jams count as creators, so viewers do not inflate the bill.

Simple, transparent per-seat pricing with no app marketplace to inflate it. Business is $16 per user/month billed yearly; Enterprise is quote-based and annual only.

Free tier

Free plan for individuals with unlimited basic jams.

Free plan with unlimited members but capped at 2 teams and 250 issues.

Open source

Self-hostable

No-code authoring

Languages

Codeless
Codeless

Platforms

Web
WebAPIDesktopiOSAndroid

Fits teams

Solo / side projectStartupScale-up / mid-market
Solo / side projectStartupScale-up / mid-market

Adoption

Established

Jam · since 2021

Widely used

Linear · since 2019

Strengths

  • Extremely low friction — one click produces a report developers can act on.
  • Genuinely useful free tier.
  • Automatic repro steps and console capture cut triage dramatically.
  • Genuinely fast — the interaction latency is a feature, not marketing.
  • Opinionated defaults mean it stays usable without an administrator.
  • Excellent Git and Slack integration and a clean triage inbox.

Limitations

  • Browser extension per reporter, so it does not work for anonymous end users.
  • Chrome-centric.
  • Not a tracker — you still need somewhere for the issue to live.
  • Deliberately inflexible; complex approval workflows and regulated processes do not fit.
  • Weaker for non-engineering functions than Jira.
  • No self-hosted option, which rules it out for some organisations.

Best for

Product and engineering teams who want internal bug reports to arrive complete.

Product and engineering teams that value speed and hate configuration.

All of these integrate with: GitHub, Slack.

Pricing last reviewed August 2026 and is indicative only — confirm on each vendor’s own page.