Crazy Egg vs OpenReplay

From $29 per month (annual billing, 5k pageviews)

From $199 per month (Cloud dedicated instance, billed hourly at $0.276)

Tracked pageviews are the meter, and the entry plan's 5,000 a month is small enough that a modest marketing site outgrows it. Recording and heatmap-report counts are separate caps on the same plan.

Self-hosting costs only infrastructure and is the main reason to pick OpenReplay. Managed cloud is an instance you rent rather than a per-session rate, though a usage-based serverless option also exists.

Free trial on every plan; no permanently free tier.

Self-hosted community edition is free and unlimited.

Established

Crazy Egg · since 2006

Established

OpenReplay · since 2021

• Heatmaps, recordings, surveys and A/B testing in one subscription rather than three.
• The A/B editor is usable by a marketer without an engineer, which is the whole point of buying it.
• Twenty years of the same product, which is unusual reassurance in this category.

• Full data sovereignty — recordings stay inside your infrastructure.
• Developer-focused feature set comparable to LogRocket.
• No volume-based pricing when self-hosted.

• Pageview-metered, and pageviews are the thing you least control — a good week of traffic is an overage.
• Session replay is shallower than FullStory or LogRocket: no console, no network, no error correlation.
• Web only. There is no mobile SDK.

• Self-hosting session replay is a non-trivial operational commitment, including storage.
• Smaller community and fewer integrations than the commercial tools.
• Analytics and funnel features are thinner.

Marketing teams that want to see behaviour and act on it in one tool, without an engineer in the loop.

Privacy-constrained or high-volume teams that cannot use a hosted replay vendor.